Having re-entered the PTS market in 2017 it’s humbling to be greeted so well by commissioners and NHS Ambulance Services that recall our reputation and continue to offer first4care (and our other brand) Human Touch considerable Non-Emergency Patient Transport opportunities. The PTS team consists of over 70 well trained, “can-do” Ambulance Care Assistants who provide caring and responsive Patient Transport Services to:-
Our recent excellent CQC report offers reassurance that we’re a safe, well led, responsive and caring patient transport service although we haven’t rested on our laurels since it was published in April 2018. We’ve developed our Patient Transport Services in response to growing demand for us to provide support to NHS Ambulance Trusts, other Independent Ambulance Service with NHS contracts and hospitals across a wide geographical area from Yorkshire in the North to Bournemouth in the South; and from Stafford in the West to the East Coast.
Our 2017 acquisition of Human Touch (www.humantouch.org.uk) has also enabled a partnership of two very respected brands; each bringing their own recognised and renowned qualities including unsurpassed patient care, outstanding customer service, a "can-do, will-do" attitude, and a flexibility to providing patient transport services that often leaves our customers pleasantly astonished.
Welcoming new opportunities for low to mid value contracts and to support the NHS through Covid-19 and 'Winter Pressures'; our ambitions are realistic and for sustained growth.