Customer comments that make our efforts worthwhile

Chris Lightbody MD

I promise that my team and I will treat you as we would treat our own family. We give you the care that you would give yourself if only you could.

We'll look after you... And below are a few of the kind words from our passengers...
— Chris Lightbody, MD

"I would like to thank first4care for the excellent level of care and support given on this journey. Yvonne and Fiona were extremely helpful, making regular checks on my mother to see how she was. I was given your name by a friend at Age Concern and will certainly give her a good report of the care provided.

"
— Sue Sharples, Herts.
"very big thank you to First4Care for making the transfer of my husband's elderly stepmother from Salisbury to Derbyshire such a positive experience...
... the booking system was clear and prompt with good information, the price was very reasonable and when I needed to call you out of hours with a query about their arrival time, this information was promptly established.  So, once again, thank you to you and your team and certainly I would have no hesitation in using your service again or in recommending First4Care to others."
— Sue Kerfoot, Ashbourne
Please pass on my gratitude to your crew, they were excellent, treating my husband with dignity and myself with great kindness. You can be proud of their attitude and professionalism"
— Mr & Mrs Ralls, Edwinstowe
"We would like to express our appreciation for the friendly and efficient service you gave at a stressful time for the family. Your staff were very kind and responsive to our mother's needs, making her feel comfortable and well looked after over a long journey. We have no hesitation in recommending your company to others"
— Mr & Mrs Bishop, Nottingham
"You were so helpful and efficient... With Mum at 84 yrs of age stranded miles from home and family after fracturing her hip we did not know where to start. It was such a relief to feel you had evertyhing in hand. From start to finish your team were excellent. It was wonderful to see Mum arrive at our local hospital with a smile on her face!"
— Helen & Stephen Long, Herts.
"Angina and bad hips have led to a serious decline in my mobility and as I prepare for the possibility of a second hip operation; first4care have been such a relief not only to me but for my husband too. Getting into our car is harder each day and Hospital parking isn't very convenient so we use first4care's a door to door service in comfortable ambulances so I can make my appointment times. Chris and his team treat me like I'm one of the family and I have absolute trust in them. I even look forward to my appointments now instead of dreading them!"
— Mr & Mrs Goodwin, Ollerton