Between 2004-2012 Chris & Jonathan Lightbody built first4care from 19 ambulances to over 130 and a team of 30 staff to more than 170 before selling the business to SRCL Limited in July 2012. first4care was the first of SRCL's many acquisitions that were rebranded ERS Medical and now operate throughout the UK as one of the leading Ambulance Services.
Late in 2014 we re-acquired the SEN business and focussed on stabilising and regenerating it; growing to 100 staff and 60 vehicles. In 2017 we began offering Patient Transport Services (PTS) and realised an opportunity to acquire Human Touch Ambulance which provided Frontline and Non-Emergency PTS within the East of England. This acquisition provided the platform for first4care’s PTS business to respond to demand too and we now have a team of over 70 Ambulance Care Assistants and a PTS fleet of 30 Ambulances.
Committed to strengthening our reputation as an employer of choice; we welcome applicants who are attracted to providing outstanding patient care and thrive on personal performance. Our recruitment, selection, training and mentoring programme ensures our team enjoys clear communications and support throughout their career with us. Our recent Staff Survey included:
We're determined that first4care will continue to build its reputation as a leading SEN & PTS provider whilst reinforcing Human Touch’s quality PTS reputation; both brands will co-exist and serve geographically to our customers’ needs. This determination is backed by a strong Management team which includes CQC Special Advisors, practicing Health Care Professionals, long-serving staff who’ve experience across the business and an established Board of Directors.